FREQUENTLY ASKED QUESTIONSDo you offer wholesale pricing?
Sorry no, we do not offer wholesale trading.
Do you have a shop I can visit or pick up my order from?
Unfortunately no, we are online retailers only and do not have a pick up facility.
Can I place my order with you over the phone?
Most definitely yes on any week day from 10am to 4pm.
How can I contact you outside office hours?
Text and/or email us as we will respond 24/7 except for when we are sleeping.
Do you have a particular item in a different color or size?
All our stock is included on the website so if you cannot see it, we do not have it.
Why did I not receive my registration and/or order confirmation emails?
The emails are automatically generated so please check your junk emails folder.
How long will it take to get my order?
All orders are dispatched to Australia Post within 48 hours of payment confirmation.
To calculate the approximate timing of your delivery, refer to the following page using 3804 as the ‘from’ postcode: AusPost Delivery Times
Where can I find more information about your store policies?
Click on the 'Store Policies' link at the footer of the website.
Contact UsOFFICE HOURS: Monday to Friday 10am - 4pm
TELEPHONE: 0407 824 184
PO Box 348
Narre Warren North